Now Hiring - Property Manager in Wilmington, NC

PROPERTY MANAGER JOB DESCRIPTION

At Port Property we are committed to empowering our team members to succeed and to evolve with us as a growing company. We are looking for a Property Manager who wants to make a positive impact on the lives of people who live in the area we serve while embodying our mission to "make home happen" for our tenants.

Our ideal candidate will be engaged, authentic, and prepared to provide a “best in class” experience for our tenants while managing all aspects of leasing, advertising, financials, administration, and risk assessment during all phases of a developing project in the Portland area.

When applying, please provide a cover letter or objective statement highlighting your skills and accomplishments, in support of this position.

Essential Functions

• Oversee day-to-day operations of 219 residential units at a property that is undergoing renovations and updates
• Ensures apartments are marketed, leased, and maintained at appropriate occupancy levels
• Provide and maintain reporting on occupancy levels, rent rolls, marketing, leasing techniques, market analysis, tenants, and traffic
• Develop and lead a team to success through positive coaching, mentoring, training, and team environment that produces a positive tenant experience for your community
• Prepare and implement systems for workflow, leases and correspondence paperwork, and handling of tenant and property needs and challenges
• Work in coordination with Operations, Maintenance, Finance, and Executive Leadership to ensure property and company goals are being met.
• Arranging contracts for amenity maintenance, trash removal, landscaping, security, and other on-going services, while monitoring progress and mediating disputes as needed
• Demonstrate the ability to identify tenant and operational challenges, analyze data, establish facts, communicate with shareholders, and initiate appropriate courses of action.
• Project and budget for management of major capital improvements and repair projects
• Consistently use company protocols to screen, hire, and train new personnel. Ensure efficiency of staff through ongoing training and leadership
• Follow all federal, state, housing, and organization policies and procedures
• Perform special projects and other duties as assigned

Qualifications

• Minimum of 3 years of experience in managing residential properties
• Bachelor’s degree, Property Management Certification, or luxury hotel experience will be considered
• Proven record of accomplishment as a successful property manager in the areas of tenant satisfaction, financial oversight, staff management, and building maintenance
• Willingness to work non-traditional hours including evenings, weekends, and holidays
• Social media savvy with creative marketing skills
• Competence with Microsoft Office Suite and internet-based CRM
• Excellent verbal and written communication skills
• Ability to stay calm under pressure while managing multiple demands from several internal and external clients at the same time
• Intelligent problem-solver with the ability to bring projects to completion
• Ability to handle sensitive information with respect and confidentiality

Work Environment

This job operates in a professional office environment with frequent duties outside of the office as needed to show properties, conduct inspections and walk-throughs, and attend to tenant/property needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

AAP/EEO Statement

Port Property Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Wilmington, NC 28412: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property Management: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Concierge: 1 year (Preferred)
• Team management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person